Terms of Service

Last Updated: November 15, 2023

Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the planonovaan.media website (the "Service") operated by Planonova Media ("us," "we," or "our").

Agreement to Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

Eligibility

You must be at least 16 years of age to use our Service. By using the Service, you represent and warrant that you meet all eligibility requirements.

Account Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.

You are responsible for safeguarding your account password and for all activities that occur under your account.

Orders and Payment

Product Availability

All orders are subject to product availability. We reserve the right to discontinue any products at any time.

Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time.

Payment Terms

You agree to pay all charges at the prices then in effect for your purchases. You authorize us to charge your chosen payment provider for any such amounts.

Shipping and Delivery

We ship to addresses within Canada. Delivery times are estimates only and are not guaranteed. Risk of loss and title for products pass to you upon delivery.

Subscription Services

If you purchase a subscription, you will be billed in advance on a recurring and periodic basis. Your subscription will automatically renew unless you cancel it.

Cancellation Policy

You can cancel your subscription at any time through your account settings. Cancellations must be made at least 5 days before your next billing cycle to avoid being charged for that cycle.

Returns and Refunds

Due to the perishable nature of our products, we generally do not accept returns or offer refunds for delivered culinary kits. However, if you receive damaged or incorrect items, please contact us within 24 hours of delivery.

User Content

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, or other material. You are responsible for the content that you post.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Planonova Media and its licensors. Our trademarks may not be used in connection with any product or service without our prior written consent.

Prohibited Uses

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

Limitation of Liability

In no event shall Planonova Media, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied.

Governing Law

These Terms shall be governed and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms, please contact us at:

Planonova Media
123 Culinary Avenue
Vancouver, BC V6B 2T9
Canada
Email: legal@planonovaan.media
Phone: +1 4376112978

Disclaimer: Planonova is a culinary experience service providing ingredient kits and cooking instruction. Results may vary based on individual cooking skills and adherence to instructions. We are not liable for any food allergies or sensitivities; customers are responsible for reviewing ingredient lists. All products should be stored and prepared according to food safety guidelines. Prices and availability are subject to change without notice.